• unnamed (5).jpg

FAQs

Interested in joining us for a class? We got you, Mama. Here is everything you need to know.

Stroller Fitness (Strides/Barre/360)

Can I try a class before I join?

Your first class is always free! Click the link at the top of your screen to request your trial class.

Do I need to pre-register or can I just show up?

While you can absolutely just show up, we would prefer you pre-register. By registering, you ensure you get details about where to meet us and what to expect.

What do I need to bring to class

For you: water, towel, yoga mat, or blanket, sunscreen, and comfortable exercise shoes and clothing.

For your littles: snacks, toys, diaper bag essentials, and any type of stroller.

I just had a baby, when can I join Stroller Fitness classes?

You can begin attending class with your doctor's clearance to begin exercising, typically after your six week postpartum appointment.

Can I attend classes if I am pregnant?

Absolutely! We encourage expectant moms to continue to exercise throughout their pregnancies as long as everything has been approved by their physician. We can modify any exercise that poses a challenge as you progress through your pregnancy.

FIT4MOM® recommends you obtain your doctor’s approval prior to beginning any exercise program. If pregnant, please speak with your physician before your first day.

How will I know if the class location has changed due to weather?

In case of inclement weather, outdoor class locations may change. Pre-enroll for classes to be emailed with weather location changes or cancellations. You can also check the schedule in your account.

Do I need to be a runner to attend these classes?

Absolutely not! FIT4MOM is for moms of all fitness levels. We meet for a warm up, then power walk or jog to each exercise station. You exercise at the pace you feel most comfortable.

At what age can my baby be in a jogger?

As a general guideline, when your baby can hold his/her head up, he/she can ride in a jogger. But, we suggest that you follow your own stroller manufacturer’s guidelines. You can use a head roll and bolster to make your baby even more secure. With shock absorbers and recline features, the age can be quite young.

Do I need a jogging stroller for the workout?

Jogging strollers are not required. As long as the stroller is sturdy, not prone to tipping and all children can be safely strapped into their seats for the duration of class, it will work just fine!

My baby doesn't like being in the stroller, gets fussy or I need to feed?

Our classes are designed to keep the kids moving and engaged by incorporating songs and various props to keep them engaged. With that said, if you need to change, nurse or console your baby, please do so - remember, you are in good company.

Can my older children walk along or ride their bike during class?

Safety is our first priority, so we do not allow kids to be out of the stroller during class.

For times when a school age child is on summer vacation or another school holiday, please email us at chicagonorthwest@fit4mom.com to discuss safe options for them to be able to attend class with you.

Moms-Only (Boost/Ignite)

Can I try a class before I join?

Your first class is always free! Click the link at the top of your screen to find out more.

Do I need to pre-register or can I just show up?

While you can absolutely just show up, we would prefer you pre-register. By registering, you ensure you get details about where to meet us and what to expect.

Can I bring kids to moms-only classes like Body Boost or Body Ignite?

Sadly, no. Our classes like Body Boost and Body Ignite are for moms only.

Can I attend classes if I am pregnant?

Absolutely! We encourage expectant moms to continue to exercise throughout their pregnancies as long as everything has been approved by their physician. We can modify any exercise that poses a challenge as you progress through your pregnancy.

FIT4MOM® recommends you obtain your doctor’s approval prior to beginning any exercise program. If pregnant, please speak with your physician before your first day.

Do I need to be in great shape to participate in class?

Not at all! FIT4MOM is for moms of all fitness levels. We empower you through choice. You will be coached by a trained fitness instructor who will guide you through exercises best for your age and stage of motherhood. You exercise at the pace you feel most comfortable.

How will I know if the class location has changed due to weather?

In case of inclement weather, outdoor class locations may change. Pre-enroll for classes to be emailed with weather location changes or cancellations. You can also check the schedule in your account.

FIT4BABY

Can I bring kids to FIT4BABY?

No. This class is for those who are 18 and up without children present.

What do I need to bring to class?

A yoga mat or towel for the abs portion and cool down. A resistance band (we will provide one for you on your first day of class), plenty of water, and a towel for your sweat. You WILL sweat!

What is the workout like?

The 60-minute workout includes cardio, strength, balance, and flexibility training. We end every class with a relaxing meditation.

Do I need to be in great shape to participate in class?

No. We have all fitness levels and all stages of pregnancy in our classes. All exercises are carefully selected to prepare your body for the many changes you will experience and follow the most up-to-date ACOG (American College of Obstetricians and Gynecologists) guidelines.

What makes FIT4BABY and the FIT4MOM programs different from the gym?

FIT4BABY is a comprehensive program designed specifically for moms-to-be. You will find it’s so much more than just a workout! We are a community of moms where you will find support, encouragement, camaraderie and lifelong friendships.

Our Village

What is FIT4MOM Our Village Events & Playgroups?

As moms, we understand that life is about finding balance while nurturing our minds, bodies and spirits. Our FIT4MOM Our Village Events and Playgroups was created with this aspiration in mind. By becoming a member, you will build a tight community of moms to share advice, tips and most importantly, laughter. Support and connect with other moms through:

  • WEEKLY innovative & creative playgroups - fun for baby

  • MONTHLY entertaining Moms' Nights Out - this is your time

  • MONTHLY Mommy and Me play dates- get your kids involved in fun activities, special events for showers, births, meal trains, etc., for our members, "Moms with a Mission" activities to help better the community where you live and play. Join us and make a difference.

  • ****You do NOT have to be a member of FIT4MOM to join the FIT4MOM Our Village Weekly Playgroup. All moms are welcome! This is a FREE group!

What if I need to cancel my membership?

Follow us on Facebook and Instagram to get notified when we schedule new events and activities. You can also visit the Upcoming Events page on our website to RSVP.

Memberships

What does my Membership include?

Your membership includes access to all Stroller Fitness, Body Boost, Body Ignite, and Fit4Baby classes at any of the FIT4MOM Chicago Northwest locations. Membership also includes access to our closed Facebook group, weekly playgroups, monthly Moms’ Night Outs and more!

Can I bring family or friends who are visiting to class with me?

Visitors are welcome to come to class FREE of charge! If you have an extended-stay guest who will participate longer than one week, they will be subject to a $20 per class charge. All visitors must sign our waiver in order to participate.

How do I place my membership on hold or cancel it?

Click here to request a change be made to your membership.

All Hold Requests need to be received by the 15th of the month to take effect on the 1st of the following month. Memberships may be placed on hold for the maximum of 4 months per calendar year.

All Cancellation Requests need to be received by the 5th of the month to take effect on the 1st of the following month.

When can I place my membership on hold or cancel it?

Holds and Cancellations will take effect on the 1st of the month to coincide with our billing cycle.

There are no refunds on dues once payment has been paid. To avoid payment, all Hold Requests need to be received by the 15th of the month to take effect on the 1st of the following month. All Cancellation Requests need to be received by the 5th of the month to take effect on the 1st of the following month.

How do I change my return date on my hold?

You can return from your hold on any day of the month. Our system will auto-prorate your membership for the remainder of the month. You need to email chicagonorthwest@fit4mom.com at least 24 hours prior to your return. If you attend class without letting us know, you will automatically be charged the drop-in rate of $20/class with the credit card on file.

What is the fee to place a membership on hold?

For all memberships: There is a $20 fee to place your membership on hold which will be credited towards your next payment when your hold is removed. The fee is non-refundable if you cancel your membership before the hold is removed. Memberships can be placed on hold for up to 4 months.

Can I attend classes when my membership is on hold?

When your membership is on hold you can attend classes at the drop-in rate of $20/class. Your credit card on file will be charged automatically.

What is the enrollment fee for a membership?

For all memberships/passes:

- There is a $60 registration fee for all new members.

- If you cancel your monthly membership and then wish to rejoin, you will be charged a $40 reactivation fee.

- Members who transfer to us from another franchise will be charged a $20 registration fee.

How do I update my credit card on file?

To update your credit card on file:

  • Log into your Pike13 account

  • Below your profile photo you will see a list of options

  • Click on "Payment Methods"

  • Update the information

  • Click “Save”

  • Be sure to delete the old credit card on file

If your monthly dues payment fails and you do not respond to our emails to update your credit card info, your membership will be cancelled.

Who do I contact with questions about my membership?

If you ever have any questions on your membership, you can email chicagonorthwest@fit4mom.com or call us at 630-410-9694.

Is my membership transferable to another franchise location?

No. Memberships are only valid for the franchise where they were purchased. If you move to an area outside of our franchise, you will need to cancel your current membership and sign up for a membership at the new franchise. We encourage you to contact the franchisee where you are moving to and let them know you have a current FIT4MOM membership at another franchise.